MARKHAM, ON – April 1, 2010 –Toronto-based Information Systems Architects Inc. (ISA), was named by McAfee, Inc. (NYSE:MFE) the 2009 Top North American Solution Provider at the 2010 McAfee Partner Virtual Sales Kickoff. ISA is a McAfee SecurityAlliance™ ElitePartner and has been a McAfee partner since 1997.
“McAfee has recognized ISA for its strength, success and consistency across numerous categories including revenue, collaboration, partner commitment, new business development, year-over-year growth and impact on the overall McAfee business,” said Ross Allen, General Manager for McAfee in Canada.
Prior to this award, ISA had been chosen as a McAfee Global Partner and on four previous occasions, as McAfee Canada’s Solution Provider of the Year.
“Without a doubt, I see the relationship growing.  We are constantly investing more in the McAfee solutions.  Most recently we invested further in people and technology to enable ISA to provide support directly to our customers as an MASP (McAfee Authorized Support Provider),” said Kevin Dawson, ISA Vice President of Sales.  “Since becoming an MASP, when our customers have called ISA for support on McAfee products, we have solved the issue directly over 95% of the time without escalating to McAfee.”
Added Allen, “ISA was recognized as a standout partner for their success in driving sales in 2009 and leveraging the investment they’ve made in partnering with McAfee. During 2009, the ISA team has been a standout partner demonstrated their continuing understanding of our programs and initiatives to provide their customers with the best solutions to effectively meet many security challenges. ISA is a solid example of the McAfee business and channel model and this award validates their partnership commitment.”
“Our relationship with McAfee makes the process of supporting our customers easier for ISA and faster for our customers , and a large successful security practice is all about servicing the client,” said Dawson.